Irregular Heart Pendant Necklace

💸 Enjoy an exclusive 30% discount on all products for a limited time. Don't miss out!

🆓 No extra fees – we offer free shipping on all orders, straight to your doorstep!

🔙 Not satisfied? No worries! We offer hassle-free returns within 30 days for a smooth shopping experience.

Shipping Destinations

We currently ship to the following countries:
United States, 🇩🇪 Germany, 🇫🇷 France, 🇮🇹 Italy, 🇪🇸 Spain, 🇳🇱 Netherlands, 🇧🇪 Belgium, 🇦🇹 , 🇸🇪 Sweden, 🇩🇰 Denmark, 🇫🇮 Finland, 🇮🇪 Ireland.

Excluded Locations

We currently do not ship to the following regions:

United Kingdom, Australia, Canada, Belarus, Ukraine, Moldova, Albania, Kosovo, Bosnia & Herzegovina, North Macedonia, Armenia, Georgia, Azerbaijan

Islands and remote territories including but not limited to:

Shipping Cost

✅ FREE Shipping on All Orders

Processing & Shipping Time

Order Processing Time: 1-3 business days

Estimated Delivery Time: 8-12 business days

Total estimated time: 9-15 business days from the order date.

Tracking Information

📦 A tracking number will be provided once your order has been shipped, allowing you to monitor your shipment’s progress.

Factors That May Affect Shipping Time

To ensure transparency, we acknowledge that shipping times may be influenced by the following factors beyond our control:

Customs clearance delays

High order volumes during peak seasons (e.g., holidays, Black Friday)

Unexpected logistics disruptions (weather conditions, strikes, natural disasters)

Incomplete or incorrect shipping address information

Shipping Disclaimer

While we strive to deliver your order within the estimated timeframe, unforeseen circumstances may cause delays. We are not responsible for delays caused by third-party couriers, customs, or other external factors. If your order is significantly delayed, please contact our support team, and we will assist you in tracking your shipment.

For any questions regarding your shipment, feel free to reach out to our customer service team .

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at afarlyshop@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at afarlyshop@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@afarly.com.